Last year I bought a 2013 Civic from Winter, and overall it was a very pleasant experience. Today it was a simple Express Service oil and filter change. The service was done quickly and at the quoted price. As I was leaving I asked if the wiper fluid was topped off (I knew it was nearly empty) and was told yes. I then gave the car a once over and noticed the wiper fluid was clear. A smell and taste test confined it was water. I recontacted my service advisor who had the reservoir pumped out and refilled with the typical blue fluid. I'm not sure why any service tech would do this. A loss of a star, but I'll probably be back.
The purchase was painless, as most of it was done online. Had the vehicle for its first service and they did a great job
This dealership deserves five stars. Excellent customer service, I drove from Hayward looking for my dream car a 2018 Honda Accord. A friend recommended I visit Winter Honda and speak with Kevin Johnson. Upon arrival I was greeted with warm smiles and friendly greetings. I met with Kevin Johnson and let me tell you, he was not like your typical sales manager. He was very professional, kind, knowledgeable and more importantly he listened and understood what I was looking for in a vehicle. Kevin showed me a few models, made a few recommendations, came within my price range and he made it happen. Kevin is amazing!!! Excellent to work with, he made sure I left the dealership very happy and with the vehicle of my choice. I felt no pressure, Kevin went above and beyond to make my purchase of my 2018 Honda Accord Sport go very smoothly. I would highly recommend Winter Honda and ask for Kevin Johnson. I found my dream car and I'm very excited. Thank you Winter Honda and Kevin Johnson.
Unbelievably great service!! Going to a dealership, you think it's an all day thing. Pradeep Dhillon helped make sure that our service was done in a timely manner!We planned on having to lunch and watching a movie, but we barely had finished lunch before we got the call back that everything was done, AND on a busy Saturday! Raul, Jason in the Parts department and the rest of the staff are always super helpful. They answer all my questions and are very knowledgeable. They took care of miscellaneous items I needed making it a quick, no stress service all in one stop!
Service was spot on perfect. My service consultant Pradeep Singh Dhillon was right there to meet me to write up the paperwork for service on my car. He was very professional and honest about the what needed repair. When an unexpected repair needed addressing, he was kind enough to negotiate an affordable price. Thumbs up to the mechanic who worked on my car, as well...drives great! In future returns I will request Pradeep as my consultant.
I have bought two cars from Winter Honda and my family has purchased numerous cars from them and their affiliated dealerships. I'm always blown away by how excellent this dealership is. I worked with Kyle to buy my new Civic Coupe SI and it was such a simple (and fun) process. I knew what I wanted and he was patient, thorough and enjoyable as I test drove the car and worked through paying for it. This isn't your average dealership. These people care about you getting the car you want at a good price. They also have a great follow up team. I had my first Honda from them for almost 10 years and they were just as enthusiastic to help me with it 5+ years into owning it as they were the day I bought it. I will, and did, drive some lengthy distances to work with this dealership over others more local to me.
My husband was in the market for a new car and he had his eye on a Honda Accord. A colleague of mine told me that they had a great experience working with Kyle Caban at Winter Honda and that I should go see him. We decided to do just that. Right from the beginning we knew he wasn't your typical salesman. No strong arm sales tactics, no pressure, just listened and gave us straight answers. He got the numbers to where we were comfortable, so much so, that we ended up walking away with two new cars and I even got a new Honda Pilot! I literally tell everyone to go see Kyle. You truly will not be disappointed.
Pradeep Dhillon went above and beyond for me and his customer service is impeccable. He took good care of me and recognized me as a loyal Winter Honda customer. He's a breath of fresh air and an excellent example of what customer service should be across the board! Pradeep I can't thank you enough! Anyone who needs servicing please go see Pradeep. You will be in the best hands.
Bought a brand new Honda Accord Sport from Kyle Caban. Best salesman ever! Fast and friendly service.Get your Honda at WINTER HONDA, ask for Kyle Caban
Kyle Caban is a great car salesman at winter honda! He is a great person to work with because he is too the point and knows his stuff. I highly recommend you see him if you are looking for a car!
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